PRIVACY POLICY

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INTRODUCTION

Thank you for being part of the Primedrop community. Protecting your personal data and respecting your privacy is a priority for us. If you have any questions or concerns about this policy or how we handle your information, you can write to us at [email protected]. When you visit our website https://primedrop.com (the “Site”) and use our services, you entrust us with certain personal data. We take this responsibility very seriously and want to explain as clearly as possible what information we collect, how it is used, and what rights you have in relation to it. If you do not agree with the terms described in this policy, we encourage you not to use the Site or our services.

WHAT INFORMATION DO WE COLLECT?

Information you provide to us

In summary: this is data that you voluntarily provide, such as your contact details, login information, payment methods, or data from social networks. We receive this information when you create an account, participate in an activity (contests, forums, etc.), make a purchase, or communicate with us. Depending on the context, this may include: contact details (first name, last name, email address, postal address, phone number), identifiers (password, password hints, security data), payments (data necessary to execute your transactions, managed by our payment providers), social networks (if you log in via Facebook, Twitter, or another third-party service, certain profile information may be collected). .

Information collected automatically

In summary: certain technical data (such as IP address or browser characteristics) is collected when you browse the Site. We automatically collect information related to your device and your use of the Site, such as your IP address, browser type, language, operating system, origin of the visit, approximate location, and your interactions with our pages. This data is used to secure the Site, improve our services, and produce internal analyses. Like many sites, we also use cookies and similar technologies (see our Cookie Policy).

Information from third-party sources

In summary: we may receive certain information from partners, public databases, or social platforms. This may include, for example, public profile information on social networks (name, photo, city, gender, date of birth, etc.), or marketing data from external campaigns and research.

HOW DO WE USE YOUR INFORMATION?

In summary: your data is used to provide our services, manage your orders, inform you, protect you, and, where relevant, for marketing or legal purposes. Some examples of how we use your data: to create and manage your accounts, send you communications (product information, changes to terms and conditions, administrative notifications), process your purchases, payments, returns, or exchanges, publish testimonials (with your prior consent), personalize the user experience, analyze usage and improve our services, ensure the security of the Site and prevent fraud, and respond to legal or regulatory requests.

SHARING INFORMATION

In summary: we only share your data when legally required to do so, to protect your rights, or in the context of a professional relationship (e.g., payment providers, hosting providers, advertising partners). We may also transfer your data in the event of a merger, acquisition, or sale of assets. Your information may also be shared with our subsidiaries or business partners, always in accordance with this policy.

YOUR RIGHTS

In summary: depending on your country of residence (particularly in the EEA), you may request to view, correct, or delete your data, limit or refuse certain processing, and withdraw your consent when required. To exercise your rights, you can contact us at [email protected].

SECURITY AND RETENTION PERIOD

We implement technical and organizational measures to protect your data. However, no system is foolproof. Your information is retained only for as long as necessary to fulfill the purposes described in this policy, unless a longer period is required by law.

USE BY MINORS

The Site is strictly reserved for persons over the age of 18. We do not knowingly collect information about minors. If such a case is identified, the accounts concerned will be deleted and the data erased.

CHANGES TO THIS POLICY

This policy may be updated to reflect legal developments or our internal practices. Any significant changes will be communicated in a visible manner or by direct notification.

CONTACT US

If you have any questions about this policy or your personal data, you can write to us at: [email protected]